#94: The Impatient Society and Technological Revolutions

Ian and Michael ponder the current AI hype and whether our instant gratification society has made us all too impatient when it comes to technological breakthroughs and the speed of development. Plus, the pair discuss a recent court case where a customer service chatbot “hallucinated” a refund policy – much to the dismay of the company who refused to honor the policy! Who’s responsible when we’ve automated the human out of the loop?
(This episode features AI-generated content and speech)